GoDaddy

Expert and User Insights by GoDaddy Customers

GoDaddy has grown exponentially to become a dominant figure in the web hosting realm. With a staggering 22 million customers globally, they oversee more than 84 million domains, serving as the backbone for millions of websites.
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Frequently Asked Questions

What types of hosting services does GoDaddy offer?

Although it’s known as the largest domain registrar, GoDaddy also offers various hosting services: web hosting, windows hosting, business hosting, WordPress hosting, WordPress eCommerce hosting, VPS hosting, and Dedicated Servers. All hosting services offer several hosting plans with different features and prices.

Is GoDaddy a secure hosting provider?

GoDaddy’s plans come with basic security features such as DDoS protection, protections against viruses, fraud, spam protection, and email privacy. Unfortunately, free SSL certificates are only available with the two most expensive shared web hosting plans, and they’re free only for 12 months. If you want your site to be more protected, you can purchase protection against malware and attacks and SSL protection with firewall and malware protection.

How can I contact the GoDaddy support team?

You have two options available: contact the support team through live chat or phone. The lice chat support is available 24/7, but only Monday to Friday. Before contacting the support, you can try finding the answer to your question in the help center, in the How-to guide videos, or in the community section. GoDaddy doesn’t offer support through ticketing and email.

Does GoDaddy have a website builder?

GoDaddy has an excellent website builder that is free. The website builder contains a lot of built-in marketing tools that will help you create the ultimate website. You can get responsive and mobile-friendly templated, built-in SEO tools, and A. I powered advice by GoDaddy InSight. The website builder is free, but you’ll need to upgrade to an online store once you’re ready to start selling.

Does GoDaddy have a money-back guarantee, and how can I request a refund?

GoDaddy has a 30-days money return policy, which means that if you’re not satisfied with your purchased product, you can return it in 30 days and get a full refund. You need to contact the support team through phone or live chat to request a refund.

What kind of support does GoDaddy offer?

GoDaddy offers 24/7 via phone calls and a support email. You can only access live chat on their US website’s product page. They provide over 50 global lines which make it easy for international customers to reach them.

What is the best GoDaddy package for WordPress?

GoDaddy offers four WordPress plans in total but recommends its Deluxe plan as it supports fast-growing sites with requisite resources. For bigger sites, you can go for a higher-up plan.

Is GoDaddy good for beginners?

Yes. GoDaddy’s user interface is clean and easy to navigate, their cPanel is quite modern and the hosting dashboard is also beginner-friendly.

What is GoDaddy’s review on Trustpilot?

GoDaddy currently has an overall score of 4.7 compiled from 59,102 reviews.

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