Hostway C InterServer 2021

P, EXPLICITLY AND PATIENTLY. I HAVE BEEN VERY HAPPY WITH HOSTWAY SINCE 2003, AND NOW I LIKE THEM EVEN MORE. I HIGHLY RECOMMEND THEM TO YOU.

on , Quick response, continuous work, and creative solutions

environment. Hostway is running PHP version 7.0.33+ (debug version) which is very outdated. It’s been lagging behind for some time, but everything’s stayed relatively stable. An outdated PHP means a less secure environment, which is a major concern.
WP and WC are on the verge of new updates that will push everyone into PHP v8 and above. As long as nothing is updated on the back end, his site will stay up and running; however, plugin developers will soon stop supporting older PHP and require updates for their software to remain functional. If updates are based on PHP v7.4 or higher requirements, which will no doubt be the case, it’ll effectively bring his whole site down.
According to Hostway, they’re running the latest PHP version they support. I ask every week or so when the warning pops up. It’s extremely frustrating to get the same “we’re working on it” response every single time.
Also, Hostway's server is very slow, with a TTFB of over 3 seconds and a fully loaded time of over 8 seconds. Considering the tiny size of my client’s website (~12 pages), this is an abysmal byte rate. Potential customers will click off long before 8 seconds have elapsed. I’ve tried to optimize the site as much as I can (e.g., reducing image sizes, removing older posts, etc.), but I can't speed up the TTFB since it’s reliant on the server specs. I’ve talked to Hostway about this, too, with no resolution.
Just for laughs I pinged a friend and had him plug the site into his servers just like it comes from Hostway without any optimization or caching configured. The normal TTFB on his servers is around 300-400 MS, as a comparison. Just abysmal all the way around, but I can’t get my client to switch and I refuse to use Hostway’s web developer, which will only add to my client’s ~$400 annual hosting fees.

(4 slices). Either these websites fooling people around with fake reviews or they are being fooled by InterServer with paid reviews.
Till 4th day after the subscription, I already had generated dozens of support tickets without adding a single domain.
My issue was Webuzo Free control panel which they are unable to configure on my VPS. I added support ticket, they fixed it and after sometime it went down again. Support was good but incompetent as issue was occurring again and again especially with control panel where you manage your files, emails and other important things is quite annoying and disturbing.
So I asked for refund on my 3rd day but answer was “No Refund Policy on VPS” with a straight face that made me think of their dollar hungry mindset. May be they wanted me to subscribe for paid cPanel by not configuring Webuzo panel properly. What else it could be…?
As I was stuck with them for a month so I thought of posting the same review with a bit of changes on another website where they had 92% of excellent reviews on 4th day so that they may improve their support but instead they got offended and canceled my VPS subscription without any prior notification and told me that we have refunded your payment which is still not reflecting on my credit card account.
I couldn't remove or take backup of my VALUABLE DATA that I uploaded and they are not telling either what they will do with my data. They didn't even wait for the refund process to be completed.
Instead of improving their services, they turned their back, get offended by a statement and showed how courage-less and ethically ill they are. I would have taken my words back if my issue was resolved.
They had 26 days to rectify the issue. I would have loved to give them 5 stars and continued my subscription if I was satisfied but now I will say that DEFINITELY NOT RECOMMENDED
I will suggest Mike Lavrik & John Quaglieri to spend some bucks on raising competence of their support team. This will add huge value to their business.