Good day, reader! I started using this cloud provider over a year ago. Based on this, I decided to leave a detailed review. I'd like to inform you tha
...t everything I've written is my subjective and purely personal opinion; I'm simply conveying information to potential clients and the company's representatives.
Pros:
+ Quality, reliability, and stability. Performance and speed – the options included in the tariff plan for any service ordered match those stated. (Resources are dedicated, and components are shared, but without strict restrictions for client use. Excellent, broad communication channels. They offer modern, proven solutions, ongoing improvements to improve service quality, and expanding their geographic distribution – which is great!);
+ Responsive, and most importantly, competent support, which strives to help as quickly as possible. (I'm really fed up with numerous factors; relevant departments respond promptly; response times are always minimal.)
+ We provide advance notice of maintenance, possible short downtime, outages, and potential failures via email;
+ Transparent pricing and a pleasant, long-term commitment to our pricing policy, loyalty, expansion and improvement of our service offerings, and incentives based on the customer's needs and budget—all of which truly help us find what we need, avoiding overpaying. Our price range is affordable for many!
Disadvantages:
- Issues with setting up automatic payment cycles through the customer's personal account—failure to link bank cards through the payment aggregator (occurs with some cards—I notified you of the issue, it was confirmed, and they are working on a solution. However, we were able to connect as planned through the bank, and on the provider's side, the issue is being kindly handled by the finance department);
- Issues with processing payments for services/closing outstanding invoices through payment gateways. (There is also a need to expand e-commerce payment methods.)
Conclusion: Melbicom, in my opinion, is a leading cloud technology provider on the market. It truly delivers on its promises, not just promises, and certainly deserves your consideration when choosing its range of services!
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