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Memset C HostArmada

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Сравнени опции Посетете Memset Посетете HostArmada
Цени
6 hosting plans 10 hosting plans
Начална цена 294,96 лв. / месец 5,03 лв. / месец
Безплатен домейн Не Да
Купони Не 2 купони
Потребителски рейтинг
2.2
5.0
Надеждност 1.0
5.0
Цени 3.0
4.9
Удобен за потребителя 4.0
5.0
Поддръжка 1.0
5.0
Опции 2.0
5.0
Потребителски рецензии
1 рецензия 237 рецензии
Последен позитивен отзив No reviews yet
Highly recommended
Youssef YS,
10
it was my first experience with HostArmada support and I'm really pleased by the quality of service and especially the proactivity and skills that Vasil shows all the way. Thank you so much again. And it's something we will l... Повече ove to share. HostArmada is Highly recommended По-малко
Последен негативен отзив
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Повече ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
По-малко
No reviews yet
Споделен хостинг
Не
3 планове от 5,03 лв. до 7,55 лв.
Под 4 $ Не

Start Dock

2,99 лв. / МЕС.
  • Пространство: 15 GB
  • Пропускателна способност: Неограничено
  • Панел: cpanel
  • Брой сайтове: 1
Преглед на плана Start Dock
Под 8 $ Не

Speed Reaper

4,49 лв. / МЕС.
  • Пространство: 40 GB
  • Пропускателна способност: Неограничено
  • Панел: cpanel
Преглед на плана Speed Reaper
Над 10 $ Не Не
VPS
Не
4 планове от 73,90 лв. до 181,49 лв.
Под 4 $ Не Не
Под 8 $ Не Не
Над 10 $ Не

Web Shuttle

43,96 лв. / МЕС.
  • Пространство: 50 GB
  • Пропускателна способност: Неограничено
Преглед на плана Web Shuttle
Наети сървъри
6 планове от 294,96 лв. до 1 872,96 лв. 3 планове от 250,47 лв. до 553,06 лв.
Под 4 $ Не Не
Под 8 $ Не Не
Над 10 $

1U 1xQuad-Core

175,46 лв. / МЕС.
  • Пространство: 1 TB
  • Пропускателна способност: Неограничено
Преглед на плана 1U 1xQuad-Core

Armada DS - LIFT OFF!

149,00 лв. / МЕС.
  • Пространство: 160 GB
  • Пропускателна способност: Неограничено
Преглед на плана Armada DS - LIFT OFF!
Data Centers
2 от 6 4 от 6
Северна Америка Да Да
Европа Да Да
Азия Не Да
Австралия и Океания Не Да
Южна Америка Не Не
Африка и Близкия Изток Не Не
Услуги за поддръжка
3 от 6 6 от 6
Чат на живо Да Да
Поддръжка по телефона Да Да
Имейл поддръжка Да Да
Форумна поддръжка Не Да
Видео ръководства Не Да
База данни от помощни статии Не Да
CMS поддръжка
2 от 9 8 от 9
WordPress Не Да
Управляем Wordpress Не Да
Joomla Не Да
Drupal Не Да
Magento Да Да
Fantastico Да Да
Softaculous Не Не
PrestaShop Не Да
Zen Cart Не Да
Поддръжка на ОС
2 от 2 1 от 2
Windows Да Не
Linux Да Да
Езикова поддръжка
0 от 7 4 от 7
PHP Не Да
Java Не Не
Python Не Да
Node.js Не Да
Django Не Не
Perl Не Да
Ruby on Rails Не Не
Поддръжка на база данни
0 от 3 2 от 3
MongoDB Не Да
MySQL Не Да
PostgreSQL Не Не
Поддръжка на видове плащания
0 от 6 2 от 6
PayPal Не Да
кредитна карта Не Да
Skrill Не Не
банков трансфер Не Не
Webmoney Не Не
Bitcoin Не Не
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