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Avoid at all costs, this company will damage your business!!! I recently purchased hosting for my business, the configuration was a disaster, my IT techs were unable to make sense of what was done and Namesco didn't to respond to support tickets leaving me with critical downtime, and they refused to speak with my tech on the phone. Customer services have also refused to speak with me. I have moved my hosting to another UK provider and I am now receiving the service I require. Namesco have refused a refund. This outfit has cost me a fortune in tech fees and lost business. Do not do this to yourself stay away!
AVOID...trust me!!! AVOID...trust me!!! I can see why they charge 12 pound for a domain release, its because everyone is transferring away based on exceptionally horrendous service. I have been begging this circus to assist in a VERY basic problem, the website is so slow, I feel like I am on dial up internet, there BS excuse "the site is killing the resource. Ive installed the WP instance and the site on a more trusted hosting provider and its lightning fast. I need my IPS Tag changed and behold, they holding the domain to a 12 pound ransom.
I ordered a domain name. But I could not find any domain in my control panel. When I opened a support ticket, they replied the next day that due to some security reason we are unable to register domain for you. But they never refunded the paid amount. Stay away from these scammer.
I can not access my account even though I verified it twice and sent numerous password reset links to my email, I even get the emails that my account has been verified, and that someone is accessing my account. WTH kind of software is being used and what am I being protected from? I'm consistently using the same email and computer to access my account so there should be No reason why I can't access my account, and the only way you can reach them is if you create a ticket or call and I can't do either because I am unable to log into my account to create a ticket, and their phone number uses UK area code and not a toll free number since they provide services outside of the UK. And since I don't have international calling, I am unable to get in contact with anyone, crazy how they have an option for people living in the US to create an account, I provided a US address, and they took the money off my card yet I can not access my account. Fortunately I used my cashapp card so this fraudulent scamming company can't get anymore money out of me.
Names.co.uk is a real scam they say its free to purchase domain for 1 year but my credit card balance zero and my order is not confirming. But when i put money in the wallet and do the transaction they deducted the money and the big scam i didn't get the domain as well. And no answer from support and the help number doesn't responding. They are big scammers beware.
This is the most horrible experience I have had with hostings
I have seen it all people, these guys just take the mickey, they will charge you three times and lock you out of your account then put your email on their blacklist, they have singlehandely killed my business . Thought its imposible
I have been a loyal customer for well over a decade. Today namesco has frozen one of my customer accounts for 2.36GB over quota. They email a warnings, but not that they will freeze your account. I want to stress i pay for the unlimited storage service. Unlimited now means 5GB tops. The account is now frozen and no one can delete emails to get the service activated again, unless you pay them extra money. No more 24hour grace period. This feels like extortion.
I'm now moving all hosting services away. Be careful with this company. There are better hosts out there that will work with you to build long term relationships, and work with you to resolve issues.
I just want to inform you that please don't buy domains from this company "names.co.uk" it's a pure scam they will deduct the money and put you in a flag category then they will never refund your money. There are no such promotions from this company this is the way to scam people.
I have all proof and I lost my money on domain purchase.
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