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swift customer service reply. Very good measure for protecting users account . It was our fault but we experienced it first hand. Several service options to pick from. Good communication methods and the question was understood.
The Name.com support staff were very helpful in managing my technical issue, in which I was concerned about my privacy. At every step they informed me fully of the situation, allowing me to estimate my next steps. In the end, the issue was resolved to my complete satisfaction, and I'm grateful for their service.
Reliable, excellent customer service, user-friendly for newbies
I bought one domain as per recommendation by a business coach. I was hoping the experience would be less painful than another company. And it was, The user interface is easily navigable, for a newbie that is a blessing! and customer support was prompt, professional and knowledgeable.
I changed my mind about a domain I purchased and requested a refund shortly after buying it. My request was fulfilled promptly within the day on a Sunday! Excellent customer support and responsiveness!
no email access more than 72 hours and zero support
I cannot use my email account for more than 72 hours now and still haven't received any support!! Issued 3 tickets, received no response. Live chat option does not work on mentioned times! Very disappointing!
I have used name.com for many years to buy domains, and for the last couple of years for hosting. They have been consistently good in terms of quality and customer support, so I would recommend them to everyone.
HostAdvice.com предлага професионални рецензии за доставчици на уеб хостинг, напълно самостоятелно и независимо от който и да е друг ресурс в индустрията. Нашите рецензии са безпристрастни, правдиви и ползват една и съща система на оценяване за всички рецензирани.
Въпреки че получаваме финансова компенсация от някои компании, които рецензираме, това не оказва влияние върху насоките или заключенията на нашите рецензии, нито повлиява по някакъв начин позиционирането на определени хостинг компании в нашите класации. Тази компенсация покрива разходите за хонорари на авторите на рецензии, закупуване на акаунти и тестване.